Terms of Service — DNA Refrigeration Heating & Cooling

DNA Refrigeration Heating & Cooling provides residential HVAC services — furnace, air conditioner, heat pump, and ductless mini-split repair, installation, and maintenance, plus ductwork, indoor air quality, thermostat, and ventilation work — and commercial refrigeration services, including walk-in coolers and freezers, reach-in coolers, ice machines, and related equipment, in Fort Collins, Colorado and nearby communities.

The cost and rebate ranges published on this website are dated market information from the sources named on each page. They are not our prices, and they are not a quote.

We take service requests by phone only. Call (970) 932-2324 any time — we are open 24 hours, 7 days a week. There is no contact form and no email address for service requests, and we do not accept bookings through social media messages.

Pricing is confirmed at the time of the quote, after diagnosis or inspection, and before work begins. No price on this website is a binding quote for your job. If the scope of a job changes once work is under way — for example, because of the condition of existing ductwork, venting, or equipment — we will tell you before doing the additional work.

Any rebate or tax-credit amount mentioned on this site is dated and may have changed. Rebate eligibility and amounts are confirmed at quote time against the programme’s current rules.

Colorado has no state HVAC licence. HVAC work in Fort Collins is licensed by the City of Fort Collins. Ask us for our licence details when you call. We do not claim a state licence, a licence number, or a specific licence class on this site.

Furnace, air conditioner, heat pump, mini-split, and boiler replacements trigger a mechanical permit in Fort Collins. Where a permit is required, we obtain it and the work is inspected under the 2024 I-Codes in force since 1 April 2026. Permit fees are set by the City and are not published on this site.

This website promises no specific warranty on parts or labour. Any warranty terms that apply to your job — including manufacturer warranty terms and registration requirements — are confirmed in writing at the time of the quote. Keep the paperwork from your installation or repair; it is the record of what was promised.

Please give us safe access to the equipment, keep pets and children clear of the work area, and tell us about anything that affects the job — for example, a system that has been modified, a gas or water leak, or access restrictions at a commercial site. You are responsible for any permits or approvals that are yours to obtain, such as HOA approval for exterior equipment, where the HOA requires it.

To the fullest extent permitted by law, our liability for any claim arising from our services is limited to the amount you paid for the service in question. We are not liable for indirect, incidental, or consequential losses, including spoiled food, lost business, or damage from a system failure that occurred before we were called, except where the law does not allow that limit.

Nothing in these terms limits liability that cannot be limited under Colorado law.

These terms are governed by the laws of the State of Colorado, and any dispute arising from them or from our services will be handled in the courts of Larimer County, Colorado.

We may update these terms from time to time. When we do, we will post the new version on this page with a new effective date. The terms in force when you book a service are the terms that apply to that service.